Microsoft 365 Customer Service and Support

If your Office product is one of the following, you have a home product. This can be an Microsoft 365 subscription, or a one-time purchase of Office or individual Office application. These products are usually associated with a personal Microsoft account.

Microsoft 365 subscriptions:

??Microsoft 365 Family ??Microsoft 365 Personal ??Microsoft 365 Basic

Non-subscription versions (one-time purchase):

??Office Home & Student ??Office Home & Business ??Office Professional

Stand-alone apps available as a one-time purchase

??Word ??Excel ??PowerPoint ??OneNote ??Outlook ??Access ??Publisher ??Project ??Visio

If your product is listed below, you have a business product. These are usually associated with a work or school account and came from the organization where you work or go to school. Contact your admin if you need help. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization.

If your product is listed below, you have a business product. These are usually associated with a work or school account and came from the organization where you work or go to school. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization.

If your product is listed below, you have a business product. These are usually associated with a work or school account and came from the organization where you work or go to school. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization.

Microsoft 365 subscriptions: Desktop version of Office apps are included.

??Microsoft 365 Apps for business ??Microsoft 365 Business Standard

??Office 365 A5

??Microsoft 365 Apps for enterprise ??Office 365 Enterprise E3 ??Office 365 Enterprise E4 ??Office 365 Enterprise E5

??Microsoft 365 Business Standard (Nonprofit) ??Office 365 Nonprofit E3 ??Office 365 Nonprofit E5

??Office 365 U.S. Government Community G3 ??Office 365 U.S. Government Community G5

??Project Online Professional ??Project Online Premium

??Visio Online Plan 2

Microsoft 365 subscriptions without fully installed Office applications:

Tip:?With these Microsoft 365 subscriptions, there are no desktop applications to download and install, but in most cases you can still access and use online versions of Office apps in your web browser. Learn more Free Office Online apps.

??Microsoft 365 Business Basic ??Office 365 Enterprise E1 ??Office 365 A1 ??Microsoft 365 Business Basic (Nonprofit) ??Office 365 Nonprofit E1 ??Office 365 U.S. Government G1 ??Project Online Essentials ??Visio Online Plan 1

Volume license versions of ??Office 2021, Office 2019, or Office 2016.

??Office Professional Plus